Hi, recently Stripe has updated their connect pricing page (see now vs before).
Previously, there was clear documentation that express and custom account types cost $2/month/payout user, and standard account types didn’t incur this cost.
Now, it just says “Stripe handles pricing” vs. “You handle pricing”; I’ve called both support and sales to get clarity on this and they don’t have answers.
There’s nothing in the documentation or the pricing page which explains where the price branching occurs; how can I elect to allow Stripe to handle pricing vs. my application? Do custom/express account types still incur this fee?
Note that existing Express/Custom/Standard accounts automatically have the fee payer value set, so you can write code that works for both old and new accounts.
The links provided in this thread have made me more confused.
I think the docs need to be much more clear to help people to understand what’s going on.
Let’s talk about a specific example. I make a manual payout to an express connected account’s external bank account. As in this document: Using manual payouts | Stripe Documentation
The connect pricing document says that depending on whether you or stripe is handling the pricing it is either no fee or 25 cents + 0.25%
but which one does my account fall into? According to this link Fee behavior on connected accounts | Stripe Documentation my express account would have type application_express, but the table on this page doesn’t have any pricing information for standard payouts.
I think the root of the issue is what these two terms mean: "Stripe handles pricing” vs. “You handle pricing” and ideally how to validate which one is applicable.
I also contacted support and worked together with the agent to essentially get to the conclusion that since my accounts have been charged $0 for their automated payouts that my account falls into “Stripe handles pricing”.
